A more serious collaborative software application I've previously dealt with both at work and on my studies is ScrumWorks by Danube Technologies, Inc.
As the name implies ScrumWorks supports the use of agile practices, specifically SCRUM, on requirement handling and project management. It is also relatively popular, with the commercial version of the program being used by many high-profile companies, such as Google, Microsoft and Nokia.
ScrumWorks is currently split into pro and basic versions, their main difference being that the basic version is free to use but lacks several features present in the pro version.
The program also contains two alternative clients; one usable as a web client and other that needs to be run on desktop. The desktop version is intended to support extensive manipulation of data such as sprints, user stories, tasks and releases among others. The desktop version also provides the user with statistical data while the web client is a lightweight application used mainly to quickly browse tasks and other properties of their projects.
Of course, to count as a collaborative software support tool ScrumWorks must enable collaborative work by various users, often located on different areas altogether. To accomplish this both clients connect to a remote server, which contains the related information and handles the updates by the clients. ScrumWorks also naturally allows multiple users at once, though in somewhat limited fashion: The individual items of various kinds can be edited separately by different users concurrently, but the users are invisible to one another and no advanced support for multiple users editing same object is provided. In fact multiple simultaneous edits to the same object will only keep the last user's modifications, thus warranting caution as the program offers no warning as the unfortunate user's changes are overwritten by another user, nor does it keep records of the data thus lost.
Source:
[Danube Technologies, Inc.] Danube Technologies, Inc.,
http://www.danube.com/scrumworks/pro/customers, 2011.
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